FREQUENTLY ASKED QUESTIONS
When will my package arrive?
We ship Monday-Wednesday every week. Your first box will be sent within a week from when you place your order. For every other box, you are given a choice during checkout to choose which week that you would like your box to be sent each month.
When will I be billed for a new month?
All subscriptions are set to renew on the 1st of each month. If you would like your subscription renewal to be moved to a different date, you can request this through our contact page.
What kind of "beauty gifts" can I expect in my box?
Beauty gifts vary from box to box and from month to month. These gifts can range from sample sized to full sized products. Sample/travel sized products are usually from higher end cosmetic brands and will be combined with other sample sized or full sized products to make sure that you are getting a good value for your box. Some examples of gifts include but are not limited to: Body care, cosmetics, perfume, hair care, bath products, skin care, and more. Images of the contents from some past boxes can be viewed on the home page.
I don't wear makeup. Can you make sure that the gifts in my box are products other than cosmetics?
Absolutely! You can visit the preferences page or contact page to update additional preferences that you may have about your box. We want you to be happy with the contents of your box each month, so no detail is too small for you to tell us. Whenever you are sent something that you don't care for, let us know and we will update your preferences to make sure that you are not sent that item again. If you are sent something that you love, let us know that as well so that we can include it more often!
I love my package, but I would like to receive a smaller amount of sweet treats. Is there an option to change the amount of snacks that I receive?
We completely understand and we want you to be 100% satisfied with your box contents. If you would like to receive more or less of any item in your box, let us know and we can create a more custom package for you.